Legal

Privacy Policy

Last Updated: February 22, 2026

1. Introduction

VOIDWEB (Registration No: 2025/036371/07), trading as VOID TECH SOLUTIONS ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, and phone number
  • Business information and project requirements
  • Payment and billing information
  • Communications with us through contact forms, email, or chat
  • Technical information such as IP address, browser type, and device information

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraudulent activity

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who perform services on our behalf
  • To comply with legal obligations or court orders
  • To protect the rights, property, or safety of VOID TECH SOLUTIONS, our users, or others
  • In connection with a business transaction such as a merger or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (POPIA Compliance)

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Access and request a copy of your personal information
  • Correct or update your personal information
  • Request deletion of your personal information
  • Object to the processing of your personal information
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Information Regulator

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Company: VOIDWEB (Trading as VOID TECH SOLUTIONS)
  • Registration No: 2025/036371/07
  • Tax Reference: 9870989184
  • Phone: +27 65 833 5278
  • Email: info@voidtechsolutions.co.za